As some of you know, I’ve been suffering a case of acute sciatica in my left leg for a couple of weeks now. And when you are a fit and healthy person like I am, sciatica is an extremely unfair and frustrating ailment. I pride myself on my fitness. I watch what I eat,...
A good friend of mine Dr Scott Peterson told me that his father used to say this: “If you’re not fifteen minutes early, you’re late.” And his father was absolutely correct. Punctuality is so very important Being punctual is a sign of your respect. Being punctual is...
I can’t remember the name of the movie, but I remember watching a movie many years ago about the commitment, or lack thereof, in a relationship between two young people living together. It seemed that the male in the couple had noticed that his girlfriend never said...
I’ve stuffed up my back. Well, that’s what I think I’ve done… For five days now I have been experiencing such incredible pain in my left leg, from my hip to just past my knee. The pain is so intense, and unrepentant that I now truly understand how Van Gogh must have...
I recently wrote about an experience with an Uber driver where a simple apology would have diffused and solved a very “uncomfortable” situation. Sadly, there was no apology forthcoming…. And stories like this keep happening time and time again… A friend of mine who is...
One of the things that stands out for customers that receive and value great customer service is the perception that their vendor is always “there for them” whenever the customer is in need. The opposite also rings very true for companies or vendors that fail to offer...
