The Ultimate CX Experience™ is anchored by

David Moffet and Jayne Bandy

Dr. David Moffet BDS FPFA CSP and his wife Jayne Bandy are an Australian couple with a lifetime history of customer service experience. David, or Dr. Dave as he is affectionately known, is a retired Dentist, and also the author of the #1 Amazon Bestseller “How to Build the Dental Practice of Your Dreams (without killing yourself) in Less than Sixty Days!”  Jayne and David are the inventors of The Ultimate Patient Experience™, a simple to implement patient retention system they used to build and subsequently sell (for several million dollars) their very successful Dental Office located in working class western Sydney. They are respected speakers, lecturers and writers on customer service systems and processes in the small and medium sized business sectors. Jayne and David now spend their time coaching private business clients (in USA, Canada, Ireland and the United Kingdom, as well as Australia and New Zealand and Singapore) on how to improve their businesses by focusing on providing World Class Customer Service and customer retention, using the CX Global Coaching Methodology.

Dr. David Moffet and Jayne Bandy are respected speakers and writers on customer service systems and processes. They coach private SME clients how to improve their businesses by focusing on customer retention and providing World Class Customer Service.