This month Jayne and I completed another section of landscaping at our home. As is the case when renovating, the outside of the building works usually creates landscaping “opportunities” to bring the home’s gardens back to their previous glory, or in our case, the...
Last month I had the opportunity of purchasing a very mature dwarf maple from a home in our neighbouring village. It seemed that the fully grown tree had outgrown its place in this home, and because of its maturity, the owner decided to test the market and see whether...
Every procedure and protocol in your office needs to operate with 100% crystal clear clarity. When your dental practice skips essential steps, you create liabilities and time bombs that come back to haunt you at a significant multiple of devastation that massively...
At your dental practice, how are you welcoming new patients? Do you send them a physical welcome package before they attend your practice? Maybe you send them an online welcome? You might email them some useful information welcoming them to your practice, with...
Yesterday Jayne, and Kate, and Thomas and I went retail shopping in Chatswood. Thomas needed some new shoes for his graduation ceremony this week, and Kate wanted to get some books with some vouchers she had that were due to expire soon. The interesting thing was that...
I recently had a discussion with one of my clients about staffing levels and manpower. Well, not so recently. I actually bang on about staff levels whenever I have an audience… And this is because the principles of business are such that for simplicity’s sake, the...
