I phone a lot of dental practices. One of the big turnoffs I get is when this happens: “Thank you for calling Aren’t We Wonderful Dentistry. Do you mind holding?” I of course answer: “Sure” And then I wait…. Here’s what happens… After forty seconds I ask myself this...
How are you going to win over New Patients and keep your Existing Patients with so many restrictions placed on your Dental Practice right now? Now is NOT THE TIME to STOP giving your patients that excellent experience, amazing customer service and going above and...
In these unprecedented times of COVID 19 and working from home, one of the industries [or pastimes] that has seen a resurgence is golf. Because many people are working from home, there is a lot of people experiencing less travel time to and from work. As a result of...
“I was thrown in the deep end but it’s all good. I am still swimming.” I heard this recently from a young girl working in the front office of a dental practice. It got me thinking. Is this happening unintentionally in many other dental offices? Is your team swimming...
