Customer Service Is About Flexibility
“Sometimes in business you just need to flex to adapt to the difficult conditions… and ride through the storms.”
What To Do Right Now To Hold On To Your Patients.
How are you going to win over New Patients and keep your Existing Patients with so many restrictions placed on your Dental Practice right now? Now is NOT THE TIME to STOP giving your patients that excellent experience, amazing customer service and going above and...
Are People Phoning Your Dental Practice Being Put On Hold?
“Any phone call to a dental office that does not result in a made and kept appointment is a BIG FAT FAIL, and that failure needs to be rectified.”
What To Do Right Now To Hold On To Your Patients.
How are you going to win over New Patients and keep your Existing Patients with so many restrictions placed on your Dental Practice right now? Now is NOT THE TIME to STOP giving your patients that excellent experience, amazing customer service and going above and...
Customer Service Is About Sharing
“It’s a feel-good story. It’s not often that businesses that compete for customers come up with a win-win-win scenario….”
Two Things Happen When You Are Thrown Into The Deep End Of The Pool
“I was thrown in the deep end but it’s all good. I am still swimming.” I heard this recently from a young girl working in the front office of a dental practice. It got me thinking. Is this happening unintentionally in many other dental offices? Is your team swimming...
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