Laughter is the magic ingredient for a great life!
Research has shown that if you do this everyday you are healthier, people love to be with you and you make people feel great!
Laughter is so important in our Dental Office with our team and our patients.
I know there has not been a whole lot to laugh about over the last months.
It may even seem like the wrong place to laugh when you are in a dental office, but it’s actually not.
By the way I am not talking about the Nitrous Oxide type of laughing!
Laughter is the number one way to make someone feel relaxed and comfortable.
When we laugh we release endorphins, which make us feel happy.
When I am presenting my workshops I get the best interaction and focus from my audience when there is laughter in the room.
Sure, you have to be careful to pick the time for laughter in your dental office, after all there are patients in your office who are in pain, are quite serious, and even concerned.
Being able to laugh helps us to connect with our patients and be creative thinkers and problem solvers.
Working in a Dental Office can often be a place of stress and concern. Laughter helps cut through this and actually increases your productivity.
So if you don’t already laugh at work, you should think about starting.
Laughter often comes after we lighten up a bit.
Having a sense of humour at work will help your team be more motivated and enjoy being at work more, and how important is that!
Laughter at work brings people together.
Patients love to see a team that respects and cares about each other.
Next time you answer a phone call at your Dental Office smile and look for an opportunity to laugh and connect with the caller.
A good laugh breaks down the barriers and brings you in closer to the person you are talking with.
Breaking down barriers with patients is something that we work on everyday.
Why not inject some laughter into your day and see what happens!
OK that was funny!!!!!
Jayne Bandy is a certified CX Experience coach.
Jayne works with her husband Dr. David Moffet to help SME businesses improve their Customer Service Systems to create memorable World Class experiences for their valued clients and customers. Click here to find out how Jayne and David can help your business