Do you know the secret to running a HIGHLY SUCCESSFUL business?

There are significant differences in what needs to be done to run a business, to run a successful business, and to run a highly successful business.

Do you know what those differences are?

A one man business is not a successful business.

A one man business is simply a highly paid job, because without the one man doing the work and doing the labour, no matter how skilled that one man is, the business grinds to a halt when that one man stops doing the work.

A successful business can continue operating without the continued day to day efforts of the one man. A successful business continues trading because it has employees that keep the business going while the owner is away for some period of time.

A successful business can continue trading while the owner is elsewhere.

A HIGHLY SUCCESSFUL business is a business that continues to grow and flourish without the input of one key player.

A highly successful business has a strong board of directors who completely OWN their roles and can provide leadership and vision to the employees that they are responsible for.

A highly successful business continues to operate and to grow and to flourish no matter who is in charge, or what the economic climate is externally.

A highly successful business has developed its own unique operating systems and processes that are recession proof and are also people proof, and those systems help to maintain the continued growth of the business and its people no matter what adverse conditions the economic climate is delivering, and no matter WHO is being employed by that business at any point in time.

Chances are that if you are not running a highly successful business that keeps growing and producing whether you are working there or not, then all you have is a highly-paid highly-skilled job that is masquerading as a business.


Dr. David Moffet BDS FPFA CSP is a certified CX Experience coach. David works with his wife Jayne Bandy to help SME businesses improve their Customer Service Systems to create memorable World Class experiences for their valued clients and customers. Click here to find out how David and Jayne can help your business