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The Surest Way To Keep Your Patients Coming Back To You

The Surest Way To Keep Your Patients Coming Back To You

by Jayne Bandy | Aug 23, 2021 | The Ultimate CX Experience

Customer service makes the difference in your dental office. Offering amazing customer service is memorable to your patients, gets your patients referring their family and friends, and creates the value your patients are looking for. So what is customer service in a...
My Hot Tips For Delivering Wow Customer Service

My Hot Tips For Delivering Wow Customer Service

by Jayne Bandy | Aug 18, 2021 | The Ultimate CX Experience

Most people know by now that I live and breathe Customer Service in and out of the Dental Office. Like most people I love to receive Excellent Customer Service, but I also equally enjoy giving it. You might say this gives me an edge. When you receive Excellent...
What To Do Right Now To Hold On To Your Patients.

What To Do Right Now To Hold On To Your Patients.

by Jayne Bandy | Aug 16, 2021 | The Ultimate CX Experience

How are you going to win over New Patients and keep your Existing Patients with so many restrictions placed on your Dental Practice right now? Now is NOT THE TIME to STOP giving your patients that excellent experience, amazing customer service and going above and...
What To Do Right Now To Hold On To Your Patients.

What To Do Right Now To Hold On To Your Patients.

by Jayne Bandy | Aug 12, 2021 | The Ultimate CX Experience

How are you going to win over New Patients and keep your Existing Patients with so many restrictions placed on your Dental Practice right now? Now is NOT THE TIME to STOP giving your patients that excellent experience, amazing customer service and going above and...
Two Things Happen When You Are Thrown Into The Deep End Of The Pool

Two Things Happen When You Are Thrown Into The Deep End Of The Pool

by Jayne Bandy | Aug 9, 2021 | The Ultimate CX Experience

“I was thrown in the deep end but it’s all good. I am still swimming.” I heard this recently from a young girl working in the front office of a dental practice. It got me thinking. Is this happening unintentionally in many other dental offices? Is your team swimming...
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